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Communication Skills Quiz 8

Ques 1: Joelle is a project manager, and is establishing her team's roles and responsibilities. Which role is responsible for the final outcome of the team's effort?

(a) the coordinator

(b) the recorder

(c) the monitor

(d) the convener

Answer: Option(D): the convener

Feedback

This role has the responsibility to manage meetings and final outcomes of the team.

Ques 2: What is the C in LESCANT and why is it important?

(a) Context. It is important to know whether the teammate is from high or low context culture .

(b) Communication. Communication is especially important in global teams.

(c) Culture. It is important to know the culture of the teammate.

(d) Clarity. It is important to communicate simply and clearly when working in a multilingual setting.

Answer: Option(A): Context. It is important to know whether the teammate is from high or low context culture.

Ques 3: Nonverbal messages team leaders send during meetings include _____.


(a) all of these answers

(b) facial expressions

(c) active listening

(d) time management
Answer: Option(A): all of these answers
Ques 4: What action is most important when working with a virtual team?
(a) Use the right technology for the task.

(b) Document everything using an agreed upon method that is easily accessible for everyone on the team.

(c) Create virtual spaces and time for conversations and asking good questions.

(d) Take the extra time to build connections with your colleagues.

Answer: Option(B): Document everything using an agreed upon method that is easily accessible for everyone on the team.

Feedback

Over Communication keeps everyone informed and prevent time spent on checking different communication platforms to find necessary information.

Ques 5: Why is the LESCANT model important in international business settings?


(a) It helps you think through communication issues that can come up in vertical business communication.

(b) It helps you think through cultural issues that can come up in cross cultural business communication.

(c) It helps think through issues that can come up in business communication.

(d) It helps you think through possible cultural conflicts that may arise due to geopolitical issues.
Answer: Option(B): It helps you think through cultural issues that can come up in cross cultural business communication.

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