Ques 1: What is NOT a function of a team charter?
(a) Set ground rules for team meetings.(b) Determine who will be on the team.
(c) Outline how the team will collaborate together.
(d) Detail how decisions will be made.
(a) documented expectations
(b) personality expectations
(c) aligned expectations
(d) clear expectations
Feedback
This is not included in the charter, but the team can define their expectations and dive deeper into how they can work best together.
Ques 3: What are common process roles you should consider for high functioning teams?
(a) Convener, Recorder, Monitor
(b) Convener, Participant, Monitor
(c) Consultant, Convener, Recorder
(d) Consultant, Participant, Recorder
(b) If survey results are negative, the team can always pivot and make adjustments in real time.
(c) There is no benefit to AAR if the project results are negative.
(d) Learning from success and failure helps the team grow and allows success to be replicated in the future.
(a) Accountable
(b) Consulted
(c) Responsible
(d) Informed
Feedback
This person is held responsible by management, has the authority on whether a task is a go or no-go, and has resources to do the task.
Ques 6: What is NOT a benefit of RACI matrix?
(a) determines scope of the project
(b) reduces redundancies or overlaps
(c) coordinates your team's efforts at multiple levels
(d) improves team efficiency
Feedback
The purpose of the matrix is to keep each other informed and collectively hold each other accountable. The scope of the project should be determined before working on the RACI matrix.
Ques 7: What should you do when a team member fails to meet an expectation?
(a) Take group accountability.
(b) Gloss over the reason for the task.
(c) Point fingers.
(d) Remove yourself from the team.
Feedback
The group wins together and lose together.
Ques 8: What is NOT an example of trust that can be seen in high functioning teams?
(a) Trusting that the teammates know how to get the work done.
(b) Trusting each other's intentions.
(c) Trusting that teammates will follow through.
(d) Trusting team members to compensate for your lack of productivity.
Feedback
Trusting team members to compensate for your lack of productivity will result in broken trust within the team. It is not the responsibility of your team members to pick up your slack.
Ques 9: To help build and maintain trust, leaders can reduce the say-do gap and try to _____
promise and _____
deliver.
(a) under; over
(b) never; always
(c) always; always
(d) over; under
Feedback
(b) when formulating the team charter
(c) just before the project deadline
(d) when conducting a mid-project reflection
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